Law Firm Report Card

Please answer the following questions by ranking your response on a scale of 1(least true) to 5 (most true).

My firm has a written mission statement for the practice.
Less True - 1 2 3 4 5 - More True
My firm has a vision of what it would like the practice to be in five years.
Less True - 1 2 3 4 5 - More True
All of the activities in my firm's practice are geared toward the firm's vision and mission.
Less True - 1 2 3 4 5 - More True
My firm has a written business plan for the practice.
Less True - 1 2 3 4 5 - More True
The firm's business plan is specifically designed to work toward our vision and mission.
Less True - 1 2 3 4 5 - More True
My firm has specific procedures in place which guide the manner in which we handle all client engagements in a particular practice area.
Less True - 1 2 3 4 5 - More True
My firm has methods in place to measure client satisfaction.
Less True - 1 2 3 4 5 - More True
Client satisfaction is measured following every engagement.
Less True - 1 2 3 4 5 - More True
Following up on overdue accounts or low retainers is NOT a challenge in my firm.
Less True - 1 2 3 4 5 - More True
Managing my time is a NOT challenge in my practice.
Less True - 1 2 3 4 5 - More True
Completing administrative tasks is a challenge for my firm/practice.
Less True - 1 2 3 4 5 - More True
My firm has specific marketing goals for the next year.
Less True - 1 2 3 4 5 - More True
My firm has a written marketing plan which addresses firm's marketing goals.
Less True - 1 2 3 4 5 - More True
My firm has set specific business goals for the practice.
Less True - 1 2 3 4 5 - More True
My firm reviews its business goals and progress at least quarterly.
Less True - 1 2 3 4 5 - More True
My firm's marketing message clearly defines our targeted clients and the benefits they receive by working with us, and differentiates us from our competition.
Less True - 1 2 3 4 5 - More True
The principals of my firm are in agreement about the direction the firm is going.
Less True - 1 2 3 4 5 - More True
All attorneys and staff in my firm know the firm's goals and are committed to working toward them.
Less True - 1 2 3 4 5 - More True
All attorneys in the firm undergo a performance evaluation or review, including goal setting and goal review, at least yearly.
Less True - 1 2 3 4 5 - More True
Communication, both within my firm and between the firm and our clients, is excellent.
Less True - 1 2 3 4 5 - More True
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